Frequently Asked Questions
Find answers to common questions about our products and services.
Our meals are delivered fresh, never frozen — ready to heat and enjoy.
Meals stay fresh in the fridge for up to 7 days after delivery. For best quality, consume within this time and do not refreeze.
Meals come fully cooked and ready to reheat. Microwave on high for 2–3 minutes, stirring halfway through, or until heated through. Heating times may vary depending on your appliance.
Yes. Remove the food from the container, place it in an oven-safe dish, cover with foil, and heat at 350°F for 15–20 minutes or until steaming hot.
Yes. Remove cold toppings such as corn, beans, pico, and sauces before reheating. Add them back once the meal is hot and ready to enjoy.
Our meals are designed to be enjoyed fresh and stored in the fridge. Freezing is not recommended, and meals should not be refrozen.
